Program Manager- Our Village United, Inc.

Program Manager 
 

Position Overview:

Our Village United, Inc. (OVU), headquartered in Atlanta, GA, is seeking a Program Manager to lead and manage the organization’s technical assistance and business incubation programs, designed to support the growth and development of small businesses. OVU is a nonprofit dedicated to advancing economic mobility by equipping Black entrepreneurs and underestimated small business owners with the tools, resources, and community needed to thrive.

The Program Manager will oversee the design, execution, and evaluation of multiple concurrent programs while fostering strong relationships with entrepreneurs, small business owners, and community partners. The Program Manager will ensure that programs effectively address the needs of businesses, offer strategic guidance, and drive positive outcomes for entrepreneurs. The ideal candidate is an organized, tech-savvy, and mission-driven professional with experience in supporting small businesses and the nonprofit sector.

Key Responsibilities:

Program Design and Implementation:

• Lead the development and implementation of technical assistance and incubation programs that align with the organization’s mission to support small business growth.

• Manage multiple program curricula that address the unique challenges of small businesses, focusing on areas such as business planning, financial literacy, marketing, and scaling operations.

• Ensure that all programs are intentionally designed to serve underserved business populations.

• Oversee the creation and regular updating of workshops, training sessions, mentorship opportunities, and resource materials for program participants.

Business Support and Mentorship:

• Serve as the primary point of contact for small business participants, offering guidance, mentorship, and strategic advice on business operations and growth.

• Facilitate connections between program participants and a diverse network of volunteer mentors, advisors, and subject matter experts.

• Monitor and assess the progress of participating businesses, providing tailored solutions and support as challenges arise.

Community Engagement and Outreach:

• Build and maintain strong relationships with local entrepreneurs, business owners, and community-based organizations to cultivate a consistent pipeline of program participants.

• Lead inclusive outreach initiatives, ensuring services are accessible to underrepresented communities.

• Represent the organization at community events, conferences, and business forums to promote awareness and encourage participation.

Partnership Development:

• Collaborate with external partners such as financial institutions, local government agencies, corporations, and academic organizations to enhance available resources and increase program impact.

• Support the development of partnerships that secure funding, sponsorship, and in-kind resources to expand programming.

Program Evaluation and Improvement:

• Continuously evaluate the effectiveness and impact of technical assistance and incubation programs using both qualitative and quantitative data.

• Collect participant feedback and analyze key metrics to inform program enhancements.

• Prepare detailed internal and external reports for senior leadership, board members, and funders on program performance and community impact.

Resource Development:

• Identify and help secure additional resources—including grants and donations—to grow and sustain programming.

• Support grant writing and the development of funding proposals that align with strategic program goals.

Operational Oversight:

• Manage all operational logistics across multiple programs, including participant registration, scheduling, curriculum delivery, and reporting workflows.

• Oversee the seamless execution of workshops, trainings, and events, including coordination of venues, facilitators, and materials.

• Maintain and coordinate a master calendar of all organizational programming and events.

Data Management and Reporting:

• Ensure accurate and up-to-date tracking of participant data, progress metrics, and program outcomes.

• Manage data systems for grant reporting, impact storytelling, and continuous improvement efforts.

• Use digital platforms and tools to ensure clear, consistent reporting and insights sharing across teams and stakeholders.

Qualifications:

Education:

• Bachelor’s degree in Business, Nonprofit Management, Economic Development, Public Administration, or a related field.

• Master’s degree preferred.

Experience:

• Minimum 5 years of experience in program management, preferably in a nonprofit, economic development, or small business support setting.

• Demonstrated experience working directly with small business owners or entrepreneurs—particularly BIPOC- and women-owned businesses.

• Proven success in program design, implementation, and evaluation.

• Experience with managing grant-funded programs and reporting requirements.

Skills:

• Excellent interpersonal and communication skills, with the ability to build strong relationships with entrepreneurs, funders, and community partners.

• Strong leadership and project management skills; able to manage multiple programs and priorities simultaneously with excellent follow-through.

• Highly organized with impeccable time management and attention to detail.

• Ability to work independently and proactively, while also collaborating across internal teams and with external partners.

• Proficient in project and program management software and tools, including:

  • Zapier (automation)

  • Google Workspace (Docs, Sheets, Drive, Forms, Meet)

  • Slack (team communication)

  • Asana, Trello, or ClickUp (task/project tracking)

  • Airtable (collaboration and tracking)

  • Canva (for basic visual content)

  • CRM systems like HubSpot or Salesforce

• Familiarity with core small business content, such as business development, marketing, and financial management, is a plus.

Additional Details:

• Position Type: Full-time

• Location: Hybrid (Atlanta-based, with a mix of in-person and virtual work)

• Salary: $60,000–$63,000, commensurate with experience

• Benefits: Health insurance and paid time off

• Travel:

  • Domestic travel required (approximately 50%) to attend local and national events, support programming, and represent the organization at conferences and convenings.

  • Some evenings and weekends are required due to the nature of community programming and special events.