Bookstore Manager (Key Carrier)

Location: [City/State]
Company: Village Books
Compensation: $15 – $16 per hour
Schedule: 20–40 hours per week, flexible (mornings, evenings, weekends, nights)

About Village Books

Village Books is more than a bookstore—it is a community hub for readers, learners, and storytellers. We are dedicated to offering quality titles, meaningful recommendations, and a welcoming space for all. Our team members are passionate about books, customer service, and creating an environment where literature and community thrive.

Position Overview

We are seeking a dependable and experienced Bookstore Manager (Key Carrier) to join our team. This position plays a vital role in the day-to-day operations of Village Books, overseeing staff, ensuring excellent customer service, and managing store opening and closing responsibilities. The ideal candidate has prior bookstore experience, thrives in a customer-facing environment, and is committed to delivering an exceptional experience for every visitor.

Key Responsibilities

• Serve as a key carrier with responsibility for store opening, closing, and securing the premises.

• Supervise daily operations, ensuring a clean, organized, and welcoming store environment.

• Provide outstanding customer service by greeting, assisting, and engaging with customers to meet their reading and product needs.

• Maintain knowledge of inventory and make informed recommendations across genres and categories.

• Oversee cash handling, point-of-sale (POS) system operations, and daily reconciliations.

• Assist in receiving, shelving, organizing, and displaying new inventory to maximize sales and highlight featured titles.

• Train, coach, and support bookstore staff as needed to maintain high service standards.

• Coordinate in-store events, book signings, or community gatherings when scheduled.

• Monitor sales goals and assist management in driving store performance.

• Communicate effectively with leadership about staffing, inventory, or operational needs.

Qualifications

• Prior bookstore or retail management experience required (at least 1–2 years preferred).

• Strong leadership and organizational skills with the ability to supervise and motivate team members.

• Excellent customer service and interpersonal communication abilities.

• Experience operating a POS system, and performing reconciliations.

• Ability to lift and shelve books (up to 30 lbs.) and stand for extended periods.

• Flexibility to work mornings, evenings, weekends, and night shifts as required.

• A genuine passion for books, literacy, and fostering community through reading.

Schedule & Compensation

• Hours: 20–40 hours per week (varies by store needs and events).

• Shifts: Morning, evening, weekend, and night availability required.

• Pay Range: $15–$16 per hour, based on experience.