E- Commerce Assistant Manager
atlanta, GA
Part Time
Experienced
About Village Retail
Village Retail is a curated retail destination located at Ponce City Market.Position Summary
We are seeking a skilled and motivated E-Commerce Assistant Manager to support our growing digital operations. This role requires a hands-on professional with deep expertise in Shopify, paid advertising, email marketing, and social commerce. The ideal candidate is a self-starter who thrives in a fast-paced environment and is passionate about e-commerce.Key Responsibilities
Shopify Management
- Manage and optimize the e-commerce Shopify site, including product listings, collections, tags, descriptions and inventory management.
- Troubleshoot technical issues and implement enhancements to improve user experience
- Configure and manage Shopify apps, integrations, and third-party tools
- Monitor site performance, page speed, and SEO optimization
TikTok Shop & Social Commerce
- Manage TikTok Shop product catalog, orders, and fulfillment coordination
- Create and optimize TikTok advertising campaigns to drive sales and brand awareness
- Analyze TikTok Shop performance metrics and identify growth opportunities
- Stay current on TikTok trends and best practices for social commerce
Paid Advertising (Google & Facebook/Meta Ads)
- Plan, execute, and optimize paid advertising campaigns across Google Ads and Meta (Facebook/Instagram)
- Manage ad budgets and maximize return on ad spend (ROAS)
- Conduct A/B testing on ad creatives, copy, and targeting
- Generate performance reports and provide actionable insights
Email Marketing (Klaviyo)
- Design, build, and deploy email campaigns and newsletters using Klaviyo
- Create and manage automated email flows (welcome series, abandoned cart, post-purchase, etc.)
- Segment audiences and personalize messaging to increase engagement and conversions
- Monitor email performance metrics (open rates, CTR, revenue attribution) and optimize accordingly
General E-Commerce Support
- Assist with vendor onboarding and product uploads
- Support inventory management and coordinate with operations team
- Collaborate with the E-Commerce Manager on strategic initiatives and special projects
Required Qualifications
- Advanced Shopify expertise - Minimum 2+ years of hands-on experience managing Shopify e-commerce, including theme customization, app integrations, and backend operations
- TikTok Shop experience - Proven experience managing TikTok Shop accounts and running TikTok advertising campaigns
- Google Ads proficiency - Experience creating and managing Google Shopping, Search, and Display campaigns
- Facebook/Meta Ads proficiency - Experience with Meta Business Suite, Ads Manager, and pixel implementation
- Klaviyo expertise - Demonstrated experience building email campaigns, automated flows, and audience segmentation
- Newsletter creation - Strong copywriting and design skills for creating engaging email content
- Strong analytical skills with ability to interpret data and make data-driven decisions
- Excellent communication skills and attention to detail
Preferred Qualifications
- Experience in retail or e-commerce for consumer products
- Familiarity with Google Analytics 4 and conversion tracking
- Experience with influencer marketing and affiliate programs
- Passion for supporting Black-owned businesses and diverse entrepreneurship
- Portfolio or examples of previous e-commerce and email marketing work
- Design experience (graphics, etc)
Schedule & Compensation
- Hours: Up to 30 hours per week
- Schedule: 10:00 AM- 5:00 PM, Monday- Friday
- Compensation: $22 per hour
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